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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ms. Lady

April 23, 2025

5  out of  5
rating by Ms. Lady
"One of the greatest companies!! 5 stars all the way!!"
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Sha Balfour

April 15, 2025

5  out of  5
rating by Sha Balfour
"The best experience I’ve had very helpful and understanding"
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Charles Powell

April 15, 2025

5  out of  5
rating by Charles Powell
"My Experience here was great. They were nice and very informative."
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Shemeka Judge

April 8, 2025

5  out of  5
rating by Shemeka Judge
"We love stat farm my mother has it and it’s great"
We responded:
"Thank you so much for your kind words and support! We're so glad to hear that your mother is loving her State Farm coverage—it means a lot to us. If you ever need anything or have questions, we’re always here to help. Thanks for being part of the State Farm family!"
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Christian Nelson

February 27, 2025

5  out of  5
rating by Christian Nelson
"Great customer service"
We responded:
"Thank you for the 5 star review! Our team aims to provide top notch customer service when it comes to your insurance needs! "
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Jennifer Worley

February 26, 2025

5  out of  5
rating by Jennifer Worley
"Great friendly service! Switched to State Farm after being at Geico for years. Big saving!"
We responded:
"Thank you so much for the great review! 😊 We're thrilled to have you with us and so glad we could help you save after switching from Geico. Welcome to the State Farm family—we’re here anytime you need us!"
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Wayne Fiddis

February 26, 2025

5  out of  5
rating by Wayne Fiddis
"Excellent service At a fair price."
We responded:
"Thank you so much for the kind words! 😊 We're happy to hear you're pleased with the service and value. Providing excellent coverage at a fair price is what we strive for every day. Let us know if there's ever anything you need! "
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Dennis Watson

February 25, 2025

5  out of  5
rating by Dennis Watson
"Got my house and cars covered with Nolan. He worked hard and got us some good deals on both!"
We responded:
"Thanks so much for the awesome review! 🙌 We're glad to hear Nolan took great care of you and got you solid deals on your home and auto coverage. He’s a rockstar, and we’re lucky to have him on the team! Let us know if you ever need anything—we’ve got you covered! 🏡🚗💼"
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elundria gatewood

February 11, 2025

5  out of  5
rating by elundria gatewood
"Tyler has the best customer service I've experienced in a while. Very polite, knowledgeable and prompt. I can tell by his demeanor he is a man of his word and will do his best to accommodate and provide excellent customer service. I wasn't able to get insurance with the Team but Tyler's mannerisms made me feel like I've had a policy with them for years! I would definitely recommend!"
We responded:
"Wow—thank you so much for the kind and thoughtful words! 😊 We're truly grateful you took the time to share your experience. Tyler is an outstanding team member, and it means the world to hear how much his professionalism and care made an impression, even without a policy in place. We'll be here whenever you're ready, and we really appreciate the recommendation! 💬⭐️"
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JAMES MCAFEE

January 24, 2025

4  out of  5
rating by JAMES MCAFEE
"I been with state farm 20 yrs they have given me good service"
We responded:
"Thank you so much for being a loyal State Farm customer for 20 years! 🙌 We're honored to have earned your trust and are so glad to hear you've received great service over the years. Here's to many more—thank you for being part of the Ellis Stubbs State Farm family! 😊"
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Jannie Richards

January 24, 2025

4  out of  5
rating by Jannie Richards
"I have auto and homeowners insurance with State Farm. I love my prices and I love how they will help if you somehow miss a payment. Also I love how I’m greeted when I walk in the office. It’s always someone available to listen. I filed a claim for my laundry room which I felt it was damaged. I had an estimate done and State Farm also sent someone to come out to see if it’s enough damage to file a claim. Well the decision was it would be best to pay out of pocket because the deductible is $2,500 so I fixed everything myself. Now on the other hand I’m disappointed that my mother roof has been damaged for a while . She filed a claim twice which was determined the same denial. Her roof is leaking inside her home and the ceiling has water damage. But State Farm sent someone to invest. Sorry to say he said the shingles were in good tact. If the roof has water damage in the ceiling and if the roof looks as if it’s about to fall any moment something isn’t right. Doesn’t matter if shingles are in tact. As far as Masey she’s a sweetheart she took the time to present paperwork explaining my mother’s claim. I just feel as if we pay homeowners insurance we should be able to get things fixed. I’m not an adjuster so I don’t know, but I made a great choice with State Farm. I’m not trying to say bad things I just wanted to make an statement about homeowners claims"
We responded:
"Thank you so much for sharing your honest experience with us—we truly appreciate your loyalty and the thoughtful feedback. 🙏 We're so glad to hear you’ve been happy with your auto and homeowners coverage, your pricing, and the warm service you receive when you visit our office. It means a lot to know you feel heard and supported, and we’ll be sure to pass your kind words along to Masey—she really is a gem! 💛 We’re also very sorry to hear about the frustration surrounding your mother’s roof claim. We understand how stressful home damage can be, and we know that every situation is unique. While claims decisions are based on what’s covered under the policy and the adjuster's findings, we always want our customers to feel supported and fully informed throughout the process. Your feedback is incredibly valuable and helps us continue to grow and serve our community better. If there’s anything we can do to revisit the claim or clarify next steps for your mom, please don’t hesitate to reach out. We’re here to help however we can. 💬🏠 Thank you again for choosing Ellis Stubbs State Farm—we truly appreciate you! "
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Tyler Jackson

August 22, 2024

5  out of  5
rating by Tyler Jackson
"Tyler King is the best agent! Always quick to respond for anything I need. Would not want my car insurance through anyone else."
We responded:
"Thank you so much for the awesome shoutout! 🙌 We couldn’t agree more—Tyler King is truly one of the best! We're so glad he's been there for you with quick, reliable service. It means a lot to have your trust, and we're grateful to be your go-to for car insurance. 🚗💼 Let us know if you ever need anything—we’re always here for you!"
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Shelia Walton

July 30, 2024

5  out of  5
rating by Shelia Walton
"Staff team goes above and beyond to make sure their customers are satisfied with their services. Great Job!!!!"
We responded:
"Thank you so much for the kind words and enthusiasm! 🙌 We’re thrilled to hear that our team’s dedication shines through. Going above and beyond for our customers is what we strive for every day. We truly appreciate your support—thank you for being part of the Ellis Stubbs State Farm family! 💼⭐️ "
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Tait Selden

July 28, 2024

5  out of  5
rating by Tait Selden
"Mrs. Gresham so friendly & efficient she explained to me about how important it was to have life insurance. She also show me how I could use my cell phone to pay my bill. She is so knowledgeable and friendly and pretty vavava boom."
We responded:
"Thank you for the wonderful review! 😊 We’re so glad to hear Mrs. Gresham made such a great impression—she truly is a star! Her friendly and knowledgeable approach makes all the difference, and we love that she helped you understand the importance of life insurance and made things easier with the mobile app. We’ll be sure to pass along your kind (and stylish!) compliments—va va voom included! 💫💼📱"
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Will Seely

June 28, 2024

5  out of  5
rating by Will Seely
"Excellent service!"
We responded:
"Will thank you for the great review! We strive to provide excellent service to all of our insurance customers! "
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Curt Huey

June 28, 2024

5  out of  5
rating by Curt Huey
"Meredith is AMAZING!!!"
We responded:
"Thank you for the awesome shoutout! 🙌 We couldn't agree more—Meredith truly is AMAZING! We're so happy to hear she made such a positive impact. She’s an invaluable part of our team, and we’re lucky to have her! 🌟 Let us know if there’s anything else we can do for you!"
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Julie Matlock

June 25, 2024

5  out of  5
rating by Julie Matlock
"I would highly recommend Ellis Stubbs and his team. Whenever I call with a question they are “all” so willing to help me! Especially Masey and Anne!! Thanks for always helping us!!"
We responded:
"Thank you so much for the wonderful recommendation! 😊 We're thrilled to hear that Ellis Stubbs and the team, especially Masey and Anne, have been there to help with all your questions. It’s our pleasure to make sure you’re taken care of, and we truly appreciate your trust and support. Thanks for being such a valued part of our State Farm family! 🌟💬"
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Kelsey Rikard

June 24, 2024

5  out of  5
rating by Kelsey Rikard
"Very friendly atmosphere! Always gets things done in a timely manner."
We responded:
"Thank you so much for the kind words! 😊 We're so glad to hear that you’ve had a great experience with us and that we’ve been able to get things done quickly and efficiently. We pride ourselves on providing a friendly and professional environment, and it's awesome to hear that it shows! Let us know if there’s anything else we can do for you! 🙌🌟"
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Mary Tait Seely

June 24, 2024

5  out of  5
rating by Mary Tait Seely
"Just got insurance with Masey this month. She made it so easy! She was friendly and knowledgeable. I would recommend using her for any insurance you may need. Everyone in the office was eager to assist when I arrived. If you like taxidermy you will love this space. It really makes you feel one with nature, but if you don’t like taxidermy they can assist over the phone too."
We responded:
"Thank you so much for the great review! 😊 We're thrilled to hear that Masey made the process so easy for you. She truly is a pro, and we’re so glad you felt welcomed by everyone in the office. We love that our space has a unique touch, but we’re happy to assist however is most comfortable for you—whether in person or over the phone! Thanks again for choosing us, and we’re here for any future insurance needs! 🦌🌿📞"
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Lisa Taylor

February 29, 2024

5  out of  5
rating by Lisa Taylor
"the whole group is great. friendly, knowledgeable, on top of their game."
We responded:
"Thank you so much for the fantastic feedback! 🙌 We’re thrilled to hear that the whole team has been friendly, knowledgeable, and on top of things for you. It’s our goal to always provide top-notch service, and we’re so happy to have earned your trust! Let us know if there’s ever anything else we can do for you."
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Holli Jackson

January 11, 2024

5  out of  5
rating by Holli Jackson
"Awesome staff and very customer focused!!!"
We responded:
"Thank you for leaving us a review Holli! We appreciate it."
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Christi Free

January 4, 2024

5  out of  5
rating by Christi Free
"Meredith and everyone at Ellis' office is amazing and very knowledgeable!"
We responded:
"Thank you so much for the kind words! 😊 We couldn’t agree more—Meredith and the entire team at Ellis’ office truly are amazing! We’re so glad to hear you’ve had such a positive experience with us. Your trust means the world to us, and we’re always here whenever you need anything! 🌟💬"
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Jasmine Gurley

October 7, 2023

5  out of  5
rating by Jasmine Gurley
"I recommend them to anyone who ask or seek auto, home, or life insurance. We deal with Nolan, and he is the absolute best. Their whole team is friendly and helpful. Awesome group of people."
We responded:
"Thank you so much for this awesome review, Jasmine! Thank you for your business, we greatly appreciate you. Merry Christmas to you and your family. "
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Angell Warren

October 3, 2023

5  out of  5
rating by Angell Warren
"I love it"
We responded:
"Thank you so much for your loyalty to us, Angell. We enjoy seeing you! Thank you for doing business with us! "
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Audrey Worsham

August 31, 2023

5  out of  5
rating by Audrey Worsham
"great people!"
We responded:
"Audrey, thank you for this wonderful compliment. We always take pride in knowing we are serving our customers in the best way we can. Customer service is something we take very seriously."